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01 Our commitment | Warranty Information
We are committed to delivering a product of the highest quality, and we stand behind the craftsmanship of our plates. Here are the details of our 3-year warranty:
02 What it covers | Warranty Coverage
The warranty covers the manufacturing process of the letters, ensuring they remain securely affixed to the acrylic back plate.
We guarantee the workmanship of our number plates, assuring you of a durable and long-lasting product.
03 What it does not cover | Warranty Exclusions
The warranty does not cover wear and tear over time.
Damages caused by stones, road debris, or other external factors are not covered.
Cracks or damage to the plate resulting from incidents other than manufacturing defects are not included in the warranty.
04 What to do in the event of a claim | Claim Process
If you believe your Acrylic Plates are experiencing an issue covered by the warranty, please follow these steps:
- Contact our customer service team at sales@creataplate.com to initiate the warranty claim process.
- Provide proof of purchase and details of the issue.
- Provide Pictures within the email.
- Our team will assess the claim and guide you through the next steps.
Important Notes:
- The warranty is valid for 3 years from the date of purchase.
- To maintain warranty coverage, it is crucial to follow proper care and usage guidelines as outlined in the product documentation.
- Any modifications or attempts to repair the plates by unauthorized individuals will void the warranty.
At CreataPlate we are dedicated to ensuring your satisfaction with our products. If you have any questions or concerns regarding the warranty, please don’t hesitate to contact our customer service team. Thank you for choosing our Number Plates and we appreciate your trust in our commitment to quality.
